Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated "Last Updated" date. Please review this page regularly to stay informed.

How We Collect and Use Your Personal Information

We collect and process personal information to provide our Services efficiently. The information we collect depends on how you interact with us.

1. Information We Collect Directly from You

• Basic Contact Details: Name, address, phone number, and email.
• Order Information: Billing address, shipping address, payment confirmation.
• Account Information: Username, password, security questions.
• Shopping Preferences: Products viewed, added to cart, wishlisted.
• Customer Support Data: Messages shared during support interactions.

2. Information We Collect Through Cookies & Tracking

We use cookies and tracking technologies to collect:

• Device & Browser Information
• IP Address & Location Data
• Website Usage & Interaction Details

You can control cookie settings via your browser, but disabling them may impact your experience.

3. Information We Obtain from Third Parties

We may collect information from trusted partners, including:

• Payment Processors (for secure transactions)
• Marketing & Advertising Partners (for personalization)
• IT & Security Providers (for website functionality and security)

How We Use Your Personal Information

• Providing Services: Processing payments, fulfilling orders, managing accounts.
• Marketing & Advertising: Sending promotions, special offers.
• Security & Fraud Prevention: Detecting and preventing fraudulent activities.
• Customer Support: Resolving issues and responding to inquiries.

How We Disclose Personal Information

We do not sell your personal data. However, we may share it:

• With Service Providers (e.g., payment processors, shipping partners).
• With Marketing Partners (e.g., advertising networks).
• To Comply with Legal Obligations (e.g., law enforcement).
• During Business Transactions (e.g., mergers, acquisitions).

Your Privacy Rights & Choices

Depending on your location, you may have the right to:

• Access personal data we hold about you.
• Request deletion of your data.
• Correct inaccuracies.
• Opt-out of marketing communications.

To exercise your rights, contact us at support@alkapuree.com.

Third-Party Links & Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

We do not knowingly collect data from individuals under 16. If you believe your child has provided information, please contact us.

Security & Data Retention

We implement security measures to protect your personal data. However, no system is 100% secure.

We retain your data as long as necessary to:

• Maintain your account.
• Provide our Services.
• Comply with legal obligations.
• Resolve disputes.

International Users

If you access our Services from outside India, your data may be transferred to locations with different privacy laws.

Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

• 📧 Email: support@alkapuree.com
• 📍 Address: [Company Address]
• 📞 Phone: [Customer Support Number]